Terms of service

1. Introduction

Welcome to Glowrumi.pk. These Terms of Service (“Terms”) govern your use of our website and any purchases made through it. By accessing our website or placing an order, you agree to be legally bound by these Terms.

If you do not agree with any part of these Terms, you should stop using our website immediately.

2. Use of Our Website

You agree to use this website only for lawful purposes and in a way that does not violate the rights of others or restrict their use of the site.

You must not:

  • Use the website for fraudulent or harmful activities
  • Attempt to interfere with the website’s functionality or security
  • Copy, reproduce, or exploit any part of the website without permission
  • Misuse product listings, pricing, or content

We reserve the right to restrict or terminate access if misuse is detected.

3. Product Information

We aim to provide accurate descriptions, images, and pricing for all products. However, minor variations may occur due to lighting, display settings, or supplier updates.

We do not guarantee that all product descriptions are completely error-free but we make every effort to ensure accuracy.

4. Orders

When you place an order on Glowrumi.pk, you are making an offer to purchase a product.

We reserve the right to:

  • Accept or reject any order
  • Cancel orders suspected of fraud or misuse
  • Limit quantities per customer or order
  • Request additional verification before processing

An order is only confirmed once payment is received and dispatch is initiated.

5. Pricing and Payment

All prices listed on our website are in PKR (Pakistani Rupees) unless stated otherwise.

We may update prices without prior notice. In case of a pricing error, we reserve the right to cancel or adjust the order.

You agree to provide valid and authorized payment details when making a purchase.

6. Shipping & Delivery

We aim to dispatch orders promptly; however, delivery timelines are estimates and may vary due to courier delays or external factors.

We are not responsible for delays caused by:

  • Courier or logistics partners
  • Weather conditions
  • Public holidays or unforeseen disruptions

Once the order is handed over to the courier, responsibility for delivery lies with the shipping provider.

7. Returns & Refunds

Returns or refunds (if applicable) are handled according to our Return Policy.

We may decline return requests if:

  • The product has been used or damaged after delivery
  • The return request is made after the allowed timeframe
  • Original packaging or proof of purchase is missing

8. Account Responsibility

If you create an account on our website, you are responsible for maintaining the confidentiality of your login details.

You agree to accept responsibility for all activities conducted through your account.

9. Intellectual Property

All content on Glowrumi.pk — including logos, product images, branding, text, and design — is owned by Glowrumi.pk or its licensors.

You may not:

  • Reuse or reproduce content without permission
  • Copy branding or design elements
  • Use our materials for commercial purposes

10. Third-Party Services

Our website may use third-party services such as payment gateways or delivery partners.

We are not responsible for the performance, policies, or actions of these third-party providers.

11. Limitation of Liability

Glowrumi.pk is not liable for any indirect, incidental, or consequential damages resulting from:

  • Use or inability to use the website
  • Delivery delays
  • Product misuse
  • Technical errors or interruptions

All products and services are provided on an “as available” basis.

12. Changes to Terms

We may update these Terms at any time without prior notice. The latest version will always be available on this page.

Continued use of the website means you accept any updated Terms.

13. Governing Law

These Terms are governed by the laws of Pakistan. Any disputes will be handled under the jurisdiction of Pakistani courts.

14. Contact Us

If you have any questions about these Terms, you can contact us:

Glowrumi.pk
Email: glowrumi63@gmail.com
Website: https://glowrumi.pk